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Visitor reviews Palma
Visitor reviews Palma

    Number of reviews : 1
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    language Review by Clive Holli. from Finland

    Our group had a TERRIBLE EXPERIENCE in the PALMA restaurant. To start with, our group was seated at the back of the restaurant. The location was very hot and we were surrounded by cupboards etc. from where the staff picked up various items throughout our meal. Deciding what to eat was not easy as the waiter had to explain us the Dutch menu. No English or even Italian version was available. During the course of our meal we encountered various other problems. Extra dishes showed up, cutlery was missing, hot water served without the tea etc. As waiters seemed to avoid us, even these simple matters became very annoying. The worst part of our experience came from the main dishes. Two members of our group were not served at all. After pointing out the absence of the dishes, it was obvious that something was quickly russled up. Our friends were finally served a terrible dish after everyone else had finished their mains. As compensation the waiter offered free dessert. Our “Grande Finale” came related to the these desserts. As the restaurants PIN machine was broken, we were required to pay by cash. When paying, it turned out that the compensation dessert was only meant for one and it did not include the dessert wine. The waiter in charge was very inflexible and even aggressive. None of us have experienced comments like “stop nagging” and “do not come back here”. This was amazing and the last comment is actually rather comical. I do not recommend anybody to visit the restaurant even for the first time!

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