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Average visitor rating (4.7 /10 )
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Review by a Visitor from Australia
Worst hotel experince ever
Apart from location everything else was horrible about hotel, usually staff were nice but one hotel receptionist who checked me in and checked out was just rude for some reason. Rest rooms sucked , small, cramped up, no windows. worst part was bathroom/toilet. No proper basin, no place to stand up and take shower.
Review by Jens, 30 from Germany
Less staff for the price
I can definitively not recommend this hotel. I booked a room for the period from 24th to 28th december 2006 via internet, knowing that the room, bath included, would be smaller than a single prisoner cell in germany (i am not experienced that way, got the information in a newspaper). it didn´t matter, most time of the days i would spend all over kowloon, macau, the new territories, planned to do the hongkong trail and to visit lantau. But you should pray that your neighbours are not too talkative at the late eve or have to shower or enter the toilet in the middle of the night. the location in a sideroad of the nathan road between two mtr stations is perfect. But this couldn´t compense the impossible behaviour of the staff. Here´s my experience: i had a connecting flight to singapore on 28th december, so on 26th december in the early morning, before starting a daytrip to macau, i asked at the reception to do the reconfirmation for my ua flight to singapore. When i came back in the evening, i asked if the departure time was still the same and got the explanation that doing the recon is not the matter of the hotel staff. What??? every tourist had to care for the recon on his own. Well, i asked if every traveller knows a phone number or the local office of the air operators when he buys the tickets at his home travel agency. No answer to my question. We are not travelling to spend a lot of time looking for airline offices or seeking phone numbers, right? finally they found a small note done by the former shift, were my flight time was confirmed. on 28th december i wanted to check out in the morning. Unfortunately i forgot the remote in my room. I asked a staff member to be so nice to get it down for me, because i had two terribly aching blisters on my soles from hiking the hongkong trail (50 km) the day before. You can imagine what happened... the temporarily handcapped guest had to get it down on his own. Usually a staff checks the room on check-out and this had been combined that way too. By the way, there were two people on the reception, but those pimple-faced freaky youngsters prefared to avoid moving the butt. I didn´t give a statement on that, just thought my part and stood the pain. All life is suffering... how did they write in their flyer that i got at check-in? something like: it is the highest for us to serve the costumers that the guest has a comfortable stay. Interesting to know how they do it.
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