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Average visitor rating (8.2 /10 )
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Review by lewis from United Kingdom
Abominable we paid for a double room and received a room with two cheap, flimsy beds pushed together. The cup in the bathroom was filthy. the breakfast was standard bread rolls and spreads, but very expensive even by swiss standards. Very disappointing considering the price. the internet access was expensive, slow, and unreliable, and the computers were old and poorly maintained. to top it all off, after specifically requesting that my card be charged in swiss francs (as my card issuer does not charge for foreign transactions), the staff “helpfully” charged me in uk pounds, for a fee of course. When i said again that i wanted to pay in swiss francs, the receptionist assured me that it was simply showing me the amount in pounds so i knew how much it was. However upon studying the small print on my receipt after leaving, i saw that i had been charged as apparently “you have been offered the opportunity to pay in chf but have chosen to pay in your own currency”. This was not a simple misunderstanding – the receptionist was a fluent english speaker and my girlfriend is fluent in french. I felt i was mislead and robbed. this hotel is certainly not the claimed 4 stars, but is a total rip-off. Don't stay – i would never come here again.
Review by a Visitor from Spain
Un hotel agradable
Es un hotel muy agradable, limpio y bien situado. Grandes vistas.
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