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Nuevo Suizo
 
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    Number of reviews : 1694
    Average visitor rating (7.5 /10 )
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    language Review by Grace from Ireland
    Simply... Don't go!

    This has been the worst place we have ever been!first of all, the photos on internet are not as described. The double room ensuite(supposed to be nice in the photos)was very dirty, there were hair on the floor and in the toilet, the sheets were dirty and the window was broken, so it was not possible to close it during the night. The service was absent!we stayed there 5 nights and the towels were changed only twice, the second one they gave us a scratched towel, awful!the day after we asked the manager for an appropriate service but they didn't even enter in the room!at the end we asked for a partial refund, as we had to pay in advance, but they have not a refund policy and we were just told: sorry!!!!! so, keep in mind our tip... Don't go!


    language Review by Kris Buelens from Belgium
    Way too noisy, much too costly for what you get.

    We've been there on 2 may 2006, during the online reservation I asked for a quiet room. But, this is what our ears registered when we wanted to sleep: at 24h30, the couple next door was talking (there was a door between our rooms that couldn't be closed well); at 01:30 people were talking very loud in the lobby, the nigth guard didn't intervene until I asked. When they finally stopped talking, the night guard started typing on his PC keyboard and we heard each key stroke; at 3am the guard caused continious wristling paper noise; at about 6am the someone started whashing coffe cups and used the coffee machine quite often, and yes, at 7am other people start waking up causing noise in the tubes and cause breakfast sounds. The breakfast wasn't worth the name: one simple, small table with 4 to 6 seats, one cup with butter another with jam and one toaster. Coffee and orange juce at will. The number of showers/WCs wasn't in a decent ratio with the number of guests. So, stay away there, or if you must be there: surely refuse rooms 6 and 7, they are 100% next to the reception desk and the most noisy rooms we ever had.




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