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Average visitor rating (8.8 /10 )
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Review by Sidy Karmen from Hong Kong
One of the best hotels
the pegasus suites impressed us from our first steps into the place. We booked a suite we had been impressed with the amazing pictures. we were greeted by an impeccably attired staff member. We were impressed by the polite personal greeting and the offer of a relaxed check in. staff was pleasant, polite and attentive with refreshingly excellent english skills. The room was very well designed and gave a feeling of luxury and relaxation. The layout was very spacious and well appointed. The room featured a king bed, lounge setting and plenty of room. The décor was modern, but reflected the local tradition. but above all, the hotel really stands out with its service. Everyone we came in contact with was sweet and helpful. They responded in a timely manner and solved our issue. Everything about this property is 5 stars. i would definitely give this hotel 5 star and if i get the chance to return to santorini, this is the hotel i would choose again!
Review by a Visitor
Great hotel, great service, great location....
My husband and i spent a romantic weekend in santorini. pegasus suites is a great hotel in a beautiful setting. The staff really could not have been kinder or more helpful. The food is quite good. Breakfast was a huge affair with fresh breads and fruits. room: we got a presidential suite. The first room is a living room with a big sofa and a flat screen tv. The room also has a desk, chair and a fridge. To the left you had the bathroom. It was big, nice and clean. The second room was the bedroom, the rooms was divided by a door-free wireless. From both the bedroom and living room you could go out to the large balcony. in summary, this place really does tick all the boxes if you are interested in: 1. Luxury 2. Breathtaking view 3. Great food 4. Wonderful staff 5. Lovely pool we will definitely be going back and can imagine at the height of season it’s wonderful
Review by a Visitor
Pegasus suites…an earthly paradise!
What a great hotel! we have stayed twice at pegasus suites and we really loved it. from the minute we entered the reception, we felt very well looked after. the room was very nice, roomy, and clean with traditional wall-painting which makes your disposal better and gives to the room more colours. the breakfast is awesome, and the snack bar is really good. the staff was always very helpful and hospitable. The receptionist recommended us many good restaurants, boat tours, museums etc. the view was gorgeous. It was the best sightseeing we’ve ever seen!!! overlooking the caldera and the volcano makes you to relax. We cannot forget it!!! the hotel is located in the centre of the village, walking distance to almost everything. there are lots of great restaurants and shops around. we will definitely go back to this hotel.
Review by Vasilis from United Kingdom
Not worth its price
What a bad experience! i have been visiting santorini for the past 15 years. Having tried several of the excellent hotels on the breathtaking caldera, i found myself booked by my agent into this unfortunate hotel. Given that my other top choices were unavailable (at least on their more reasonably rated rooms), i thought it might be worth trying this one. i booked the "honeymoon suite" at 310 euros/night. The room was totally uninspiring. Cheap equipment, a non-working air conditioner, a couple of kitsch mini-statues, a pool below-par against most other caldera residences. breakfast assortment was a joke, the staff was at best unhelpful and parochial, the view does not deliver the full beauty of the caldera as it is half-blocked. having experienced the wonderful aesthetics in other hotels on imerovigli, firostefani and oia, i found pegasus suites totally overpriced and annoying.
Review by camila bordena from USA
Having spent hours trawling through websites like expedia trying to find the perfect hotel for my first trip to santorini, my friend and i came across this hotel. Fantastic. I would have been as thrilled with this hotel even if i had paid double what i did. It's fantastic value. I will be coming back again and couldn’t recommend it more. could not have had a more wonderful stay. Fantastic hotel. Traditioanal, clean and excellent location. It's on a quiet and fashionable street right in the beginning of village imerovigli. The area around the hotel had some amazing places to eat. The really friendly and discreet personnel made me feel like home. the room was a double superior which was large. It was extremely comfortable and the modern theme of the hotel continued into the rooms, it had all the amenities you would require, all of which were of a high standard. Service was fantastic, very attentive and polite doormen - fanouris who showed you to your room at check-in to show you to your room and how everything works and where everything is (we had to apologise for having no change to tip - he said he didn't work on tips and not to worry!). Rooms are serviced twice a day and i have to say it was lovely to arrive back at the hotel in the evening to find your bed turned down, your complimentary bath robe laid out on your bed, and your complimentary slippers placed by it's side. Maybe that's just the lazy me! we'll be going back again (to make up for our cutting our trip short flu experience) and will definitely be staying here again.
Review by mark from Spain
Breathtaking view-excellent service!
We also stayed in pegasus suites this past september for 4 nights, part of a seven day stay overall on the island, and i must say that compared to the other hotel that we stayed in up in oia that i will not mention here and which was more expensive and supposedly 5 star (part of the small exclusive hotels), pegasus far surpassed the other hotel in service, rooms and every category imaginable. Compared to the other hotel, the room that we stayed in, a honeymoon suite (room 111), was a beautiful room that is well decorated and appointed and with a very private terrace that provided us with awesome sunset views. The staff was extremely helpful and friendly and they did go above and beyond to make us feel comfortable and keep us happy. We did spend many hours on our terrace and we never had a problem with either room service or with the night service as the maids did come day and night and only when we refused the service they would not go into the room. the breakfast served was continental and never boring as it is not your typical boring continental. Compared to our other experience it was heavenly. I must confess that i never saw spam included in our breakfast rather ham and cheese that was always fresh and not out of a can… the location is exceptional and as others have mentioned before, it is very quiet but also within walking distance to fira and on the opposite end where the village is, there were two great taverns that are well worth to go to and that we frequented quite often. When visiting santorini i would recommend to anyone to make a point of doing a tour of some sort on the water. The experience is amazing as you really see the enormity of the caldera and also you can take some of the most amazing pictures from the volcano. i would definitely recommend this hotel to anyone and we would love to be able to return one day. a big thank you to all the staff that made our vacation here such a pleasure and to pegasus for erasing the memories of the first hotel...
Review by loudi from Norway
great hotel, amazing views and excellent service!
I was part of three couples that stayed i pegasus this past september and we had a blast. We were celebrating my 60th birthday and could not have picked a better place to celebrate. We all had booked the same room type and we were fortunate enough to be situated on the same level in adjoining rooms. The view, our service, the rooms were wonderful. We had booked here based on some of the reviews posted and although we did read up on the negative ones we decided to take a chance and were not disappointed at all. Since i had booked in advance and had let them know that i would be celebrating my 60th, i was pleasantly surprised with a cake and a bottle of champagne, proved not to be enough but then again we are all hefty eaters and could not have enough of the greek food while there either. We ended up doing the walk into oia from the hotel and saw some of the most amazing scenery and took too many pictures. If you are into hiking make sure you do the walk… there are couple of good tavernas in the neighborhood so make you sure you try them while there (skaris i believe is one of them). we sadly had to depart after 4 days and we will always look back on our great time in santorini and at pegasus with fondness. God knows we have lots of photographs to show for it.
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